Holiday period opening arrangements

Thursday 24 December 2020

All telephone services will close, except for the following:

• Local Property Tax – 09.30 to 13.00
• ROS Helpline – 09.30 to 13.00
• E-Customs Helpline – 09.00 to 13.00
• Customs Helpline – 00.00 – 18.00

Friday 25 December 2020

All telephone services will close

Saturday 26 December 2020

All telephone services will close, except for

• Customs Helpline will open from 9.00 to 24.00

Sunday 27 December 2020

All telephone services will close, except for

• Customs Helpline will open from 00.00 to 24.00

Monday 28 December 2020

All telephone services will close, except for:

• Customs Helpline will open from 00.00 to 24.00

Tuesday 29 December and Wednesday 30 December 2020

The following telephone services will open from 9.30 to 13.00

• PAYE, CRO, CAT, MyAccount, VRT, Appointments Service and Charities
• Local Property Tax
• Stamp Duty Helpline
• Income Tax, Corporation Tax, Capital Gains Tax, Relevant Contracts Tax, Value-Added Tax, Registrations
• National Excise License Office
• Medium Enterprises Division
• Collector General’s

The following telephone services will open from 9.00 to 17.00

• Employers Helpline
• ROS Helpline
• E-Customs Helpline

Other services will open as follows:

• Customs Helpline from 00.00 to 24.00

Thursday 31 December 2020

The following telephone services will open from 9.30 to 13.00

• PAYE, CRO, CAT, MyAccount, VRT, Appointments Service and Charities
• Local Property Tax
• IT, CT, CGT, RCT, VAT, Registrations
• National Excise License Office
• Medium Enterprises Division
• ROS Helpline
• Collector General’s

The following telephone services will open from 9.00 to 17.00

• Employers Helpline
• E-Customs Helpline

Other services will open as follows:

• Customs Helpline will open from 00.00 to 24.00

Friday 1 January 2021

All telephone services will close, except for:

• E-Customs Helpline will open from 9.00 to 17.00
• Customs Helpline will open from 00.00 to 24.00

Saturday 2 January 2020

All telephone services will close, except for

• Customs Helpline will open from 00.00 to 24.00

Sunday 3 January 2020

All telephone services will close, except for

• Customs Helpline will open from 00.00 to 24.00

Monday 4 January 2021

The following telephone services will open from 9.30 to 13.30:

• PAYE, CRO, CAT, MyAccount, VRT, Appointments Service and Charities
• IT/CT/CGT/RCT/ VAT/Registrations
• National Excise License Office
• Medium Enterprises Division
• Collector General’s

The following telephone services will open from 9.00 to 17.00:

• Employers Helpline
• ROS Helpline
• E-Customs Helpline

Other services will open as follows:

• Local Property Tax from 9.30 to 16.30
• Customs Helpline from 00.00 to 24.00

The 24/7 Confidential Line for reporting suspicious or shadow economy activity will be open throughout the holiday period.

Note

Revenue’s online services for Business (ROS) and myAccount will be available throughout the Christmas and New Year period.